Returns, Refunds & Exchanges

You can request a return within 72 hours of your order being marked delivered. This window is calculated per item, from the moment that item's fulfillment is delivered — not from your order date.

You can request a return for any of the following reasons:

• Wrong size / doesn't fit
• Changed your mind
• Damaged or defective on arrival
• Not as described
• Other

Each item on an order can only have one return request made against it. Once a request has been submitted — approved or rejected — that item is no longer eligible for another return on the same order, so please double-check details before submitting.

For hygiene reasons, innerwear, swimwear, and any item explicitly marked as final sale / non-returnable on its product page cannot be returned unless it arrives damaged or defective.

Go to your orders, select the item, and submit a return request with your reason. You can also reach us through the Contact page with your order number.

Once a return is received and approved, refunds are issued to your original payment method:

• For card, UPI, wallet, or netbanking payments made through Razorpay — refunded automatically to the same payment method, typically within 5–7 business days depending on your bank.
• For orders paid via manual UPI transfer — refunded manually to the same UPI ID or bank account used to pay, once verified on our end.

We don't issue cash refunds under any circumstance.

Prefer a different size instead of a refund? Let us know when you submit your return via the Contact page — exchanges are subject to stock availability for the size/colour you need.

If an item arrives damaged or defective, we cover the cost of the return and prioritise a replacement or full refund — this doesn't count against the standard return-shipping terms above.

For all reasons other than damaged/defective items, return shipping is paid by the customer.

If shipping was charged on your original order, that original shipping charge is non-refundable for standard returns (wrong size, changed mind, other). It's only refunded, along with the full item price, when the return is due to a damaged, defective, or not-as-described item — see section 8.